A No-Nonsense Approach to Case Acceptance
Is your conversion rate less than 85%? If the answer is yes, this intensive course will give your team the know-how they need to turn consultations into profitable patients.
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Day 1 Identify Opportunities
I’ll assess your new patient journey from start to finish and watch your Treatment Coordinators in action. At the end of day one, I’ll give you my training recommendations and a strategy to boost your conversion rate.
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Days 2–3 Increase Your Case Starts
Your tailored training sessions will give your Treatment Coordinators the skills they need to convert more patient enquires and consultations. We’ll cover objection handling, powerful questioning and closing techniques, as well as conversion tracking and effective follow-up strategies. Along the way, I’ll motivate your team to take ownership and share in your desire for success.
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Days 4–5 Achieve Long-Term Success
Now that you boast the right skills, my ongoing support will help you put them into practice. Through one-on-one coaching and a comprehensive training manual, I’ll teach your Treatment Coordinators to:
- Manage objectives
- Measure success
- Communicate results
- Maximise opportunities
This course is perfect for new and existing Treatment Coordinators – or anyone involved in selling private treatment.
What others are saying
"Lina has revolutionised our consultation process at Orthodontics by Jackie, providing both myself and treatment coordinators the systems and tools necessary to excel in our consultations."

Dr Jacqueline Clune – Orthodontics by Jackie
Get in touch
If your specialist practice needs a boost, contact me for an informal chat.
| Phone: | +44 7930 560661 |
|---|---|
| Email: | info@linacraven.com |
| Location: | Europe
I also provide all of my services in-house and remotely anywhere in the world. |

